We're Hiring

Build something worth staying for.

We're a small, driven team raising the standard of short-term hospitality across Ontario. If you care deeply about the details — the kind that guests remember long after they check out — we'd love to meet you.

🌿
Meaningful Work
Every role directly shapes the guest experience. Your work shows up in real stays, real reviews, and real memories.
📈
Room to Grow
We're growing fast. Early team members take on more responsibility and shape how their role evolves alongside the company.
🤝
Small Team, Big Trust
No layers of approval. You own your area, move quickly, and hear directly from leadership. Your voice carries weight.
🏡
Team Stay Perks
Team members enjoy discounted access to our property collection. Experience what you're building firsthand.
"We hire people who care about the experience — not just the transaction."
Why Bonsai Stays

Bonsai Stays is Ontario's premium short-term rental brand — managing a curated collection of properties across cottage country, Collingwood, Toronto and beyond. We don't just list homes; we manage every detail of the guest experience from first click to check-out.

Behind that experience is a team that cares — about quality, about people, and about building something they're genuinely proud to work on.

Where You Fit In

Areas we're building.

We're growing across every part of the business. Here's where we're looking for talent right now.

🏠

Property Operations

The backbone of the Bonsai standard. From turnover coordination to maintenance, inspection to supplier relationships — this team makes sure every property is guest-ready, every time.

Turnover Coordination Property Inspection Maintenance Liaison Inventory Management
🌟

Guest Experience

The voice of Bonsai Stays. Our guest experience team handles everything from pre-arrival communication to in-stay support — turning good guests into loyal members of Bon Voyage.

Guest Communications Concierge Services Review Management Loyalty Program
📣

Marketing & Brand

We have a strong visual identity and a compelling story to tell. Marketing at Bonsai covers content creation, social media, email, photography direction, and partnerships with local experience providers.

Content & Copywriting Social Media Photography Direction Email Marketing
🤝

Owner Relations & Growth

Bonsai Stays grows by onboarding great properties. This team builds relationships with property owners, manages the onboarding experience, and ensures our partners see real results on our platform.

Owner Onboarding Revenue Reporting Partner Success Market Expansion
Who Thrives Here

What we look for.

We don't have a rigid checklist. We hire people who embody these qualities — then trust them to grow.

01

High Ownership

You treat every task like it has your name on it. No detail is someone else's problem, and you follow through without being reminded.

02

Genuine Warmth

You understand that hospitality is a feeling, not a checklist. Every interaction — guest, owner or colleague — gets your full attention and care.

03

Curiosity

You ask why things work the way they do, look for better ways of doing them, and aren't afraid to suggest ideas — even when they push back on the status quo.

04

Calm Under Pressure

Hospitality moves fast. When things go sideways, you stay even-keeled, problem-solve calmly, and keep the guest experience at the centre.

05

Attention to Detail

You notice things others miss — the wrong pillow arrangement, a typo in a listing, the one line in a guest message that changes the entire tone. That eye matters here.

06

Team First

We're building this together. You share knowledge freely, celebrate the team's wins as much as your own, and make the people around you better at what they do.

Join the Team

Apply to Bonsai Stays.

Tell us a little about yourself and what you're looking for. We read every application personally.

Your Application

Fill in the details below and we'll be in touch within a few business days.

We respect your privacy. Your details are only used to evaluate your application and will never be shared with third parties.