Bon Voyage — The Bonsai Stays Loyalty Program

How It Works

Simple to join.
Rewarding to stay.

Three steps from sign-up to your first reward.

1

🏡

Book a Stay or Get Invited

Every Bonsai Stays booking includes a Bon Voyage invite code in the confirmation — or an existing member can send you an invite directly. Membership stays exclusive so the community stays exceptional.

2

📱

Join the App & Start Earning

Use your code to create your account in the Bon Voyage app. Every night at a Bonsai Stays property earns you points — more points for booking direct, leaving reviews, and inviting friends.

3

✨

Unlock Better Stays

Climb from Black to Gold to Platinum. Each tier brings better earning rates, exclusive rates, priority booking, complimentary add-ons, and partner perks unavailable anywhere else.

Earning Points

Points for everything you love.

Earn on stays, experiences, referrals — even just leaving a review. Higher tiers earn faster.

🏡

100 pts

Per night stayed
More at Gold & Platinum

⭐

1.5× pts

Bonus multiplier
when you book direct

🌿

200 pts

For each friend
you invite who joins

✍️

100 pts

When you leave
a verified review

Member Tiers

The more you stay,
the better it gets.

Three tiers. Each one more rewarding than the last.

⬛ Black

Black

0 – 1,999 points · getting started

✓ Digital member card in-app
✓ 100 points per night
✓ 1.5× bonus when booking direct
✓ Access to member-only rates
✓ Invite friends & earn 200 pts each
✓ In-app door code & check-in info

🌿 Gold

Gold

2,000 – 9,999 points · ~20 nights

✓ Everything in Black
✓ 125 points per night (1.25× rate)
✓ 1.5× direct booking still applies
✓ Early access to new properties
✓ Complimentary welcome gift on arrival
✓ Priority guest support line
✓ Partner experience discounts

✦ Platinum

Platinum

10,000+ points · ~100 nights

✓ Everything in Gold
✓ 150 points per night (1.5× rate)
✓ 1.5× direct booking still applies
✓ Complimentary experience credit each stay
✓ Annual free night at any property
✓ Dedicated concierge line
✓ Exclusive Platinum-only properties

The Bon Voyage App

Everything you need.
In your pocket.

Your member card, points balance, upcoming stays, door codes, and check-in details — all in one place. Available on any device as a Progressive Web App.

🔑

Digital Key & Check-in Door codes and check-in details appear automatically before your stay

📊

Live Points Tracking Watch your points grow in real-time and see exactly where you stand

🌿

Invite Friends Share invite codes directly from the app — earn 200 points for every friend who joins

🏷️

Exclusive Deals Member-only rates and seasonal offers visible only in the app

Open Bon Voyage App →

💳

Member Card

🏡

My Stay

🗺️

Explore

🏷️

Deals

Common Questions

Good to know.

How do I join Bon Voyage?

There are two ways in: book any Bonsai Stays property and your invite code arrives automatically with your booking confirmation, or ask an existing Bon Voyage member to invite you through the app. This keeps the community quality high.

How do tiers work — and how do I move up?

You start at Black (0–1,999 pts), move to Gold at 2,000 pts (~20 nights), and reach Platinum at 10,000 pts (~100 nights). Your tier upgrades automatically as your points accumulate — no need to do anything.

Do points expire?

Points are valid for 24 months from the date of your last qualifying stay. As long as you keep staying, your points keep building.

Can I share my membership with family?

Each account is individual, but you can invite family members to join — and if they're staying with you on a booking, you can share property access directly through the app.

How do I redeem my points?

Points can be redeemed for credit toward future stays, experience add-ons, or partner perks — all from within the app. Our team will also reach out when you hit key milestones.

Is there a fee to join?

Bon Voyage membership is completely free. You just need an invite code — which comes automatically with any Bonsai Stays booking — to get started.

Ready to join?

Start your journey.

Book your first Bonsai Stays property and your invite code will arrive with your confirmation. Already been invited? Open the app and get started.

Browse Properties Open the App

Stay more.Earn more.Live better.

Simple to join.Rewarding to stay.