Our Services — Bonsai Stays Partners

Housekeeping

Hotel-grade cleaning, every time.

Our trained housekeeping teams follow a 47-point inspection checklist on every turnover. Not a wipe-down — a full reset. Guests arrive to a property that looks like it was prepared just for them.

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Deep clean on every turnover

Full vacuuming, mopping, surface sanitization, and kitchen cleaning after every checkout.

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Hotel-style bed making & staging

Crisp hospital corners, fluffed pillows, and presentation styling that photographs beautifully.

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Photo inspection reports

Timestamped photos sent within 1 hour of every turnover so you can see exactly how your property looks.

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Eco-friendly products available

All-natural, non-toxic cleaning products available on request at no additional cost.

Enquire About Housekeeping →

Linen Program

The linen upgrade that changes reviews.

Nothing impacts a guest's first impression like the quality of the linens. Our linen program provides hotel-quality sheets, duvet covers, and towels — commercially laundered and delivered fresh for every booking. No capital investment. No laundry to manage.

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Bed Linens

Egyptian cotton sheets, duvet covers, pillow cases

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Bath Towels

Fluffy bath, hand & face towels per guest

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Pool & Beach

Oversized pool & beach towels (add-on)

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Kitchen Linens

Dish towels, oven mitts & table linens

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Commercial Laundry

High-temp wash, quality inspection, no stains

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Same-Day Replace

Damaged item replaced before next guest

Enquire About Linens →

Amenity Restocking

Fully stocked, every arrival.

The number one guest complaint in short-term rentals: running out of basics. Empty soap, no coffee, one roll of toilet paper. Our restocking program eliminates that entirely — your property is fully replenished before every guest arrives.

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Premium toiletry kits

Shampoo, conditioner, body wash, hand soap, and lotion — branded or unbranded.

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Kitchen & beverage essentials

Coffee, tea, sugar, cooking oil, salt & pepper, dish soap, and more.

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Automatic inventory tracking

We monitor stock levels and reorder before you run low. No spreadsheets required.

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Custom branded welcome kits

Optional branded packaging with your property name for a premium first impression.

Enquire About Restocking →

Guest Experience App

Every detail, seamlessly handled.

From the moment a guest books to the moment they leave, every touchpoint is managed through the Bonsai guest app — giving your guests a five-star hotel experience and giving you full control without lifting a finger.

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Personalised pre-arrival setup

Guests customise their stay in advance — preferred temperature, special requests, early check-in details — so everything is ready the moment they walk in.

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Smart home control

Guests can unlock the door and adjust the thermostat right from their phone. After checkout, the system automatically resets to your preferred settings.

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Pre-book experiences & services

Private chefs, massages, yoga sessions, wine tastings, and more — all bookable before arrival so guests arrive to a fully curated stay.

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Owner controls built in

Set temperature defaults, lock access windows, monitor your property's smart devices, and manage every detail — all from the owner dashboard.

Learn About the Guest App →

Property Maintenance

Protect your asset, proactively.

Small issues become expensive problems when left unaddressed between guest stays. Our maintenance program keeps your property in peak condition with scheduled inspections, rapid-response repairs, and a trusted contractor network across all our regions.

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Seasonal property inspections

Full property walkthroughs before peak seasons to catch issues before guests do.

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Minor repairs & appliance issues

Fast resolution on common issues — leaky faucets, appliance faults, broken fixtures.

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Hot tub, pool & dock care

Regular water testing, chemical balancing, and equipment checks for waterfront properties.

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Landscaping & exterior upkeep

Lawn care, snow removal, and seasonal exterior maintenance as needed.

Enquire About Maintenance →

List Your Property

Better guests. More visibility.

Our curated guest platform puts your property in front of the right audience — Bon Voyage loyalty members and discerning travellers who stay longer, spend more, and look after the spaces they visit. Listing with us is a direct booking channel that sits alongside your existing Airbnb or VRBO presence.

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Curated guest audience

Bon Voyage loyalty members are verified, repeat travellers actively looking for stays like yours.

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Live calendar sync

Your availability syncs automatically from Airbnb, VRBO, and other platforms — no double bookings.

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Direct booking revenue

Guests book directly through our platform. No Airbnb commission — more revenue for you on every booking.

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Premium listing presentation

Your property featured with professional copywriting alongside our most highly-rated managed stays.

Apply to List Your Property →

Why It Works

The results speak for themselves.

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Average rating lifts from 4.7 to 4.95+

Properties that join the full Bonsai program see an average rating improvement within 60 days — driven primarily by cleanliness and amenity scores.

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20–35% revenue increase on average

Our dynamic pricing and listing optimization consistently outperforms self-managed properties in the same region and property category.

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Save 15+ hours per property per month

Owner surveys report saving an average of 15 hours a month per property once they're on our full management program. Your time back, guaranteed.

Everything your property deserves.